Advidi is at the forefront of technological innovation, transforming how businesses leverage cutting-edge solutions to excel in our industry. Our culture thrives on passion, creativity, and a relentless commitment to excellence. Join us and propel your career forward while shaping the future of tech.
Responsibilities:
Serve as the primary support expert for our non-technical staff
Collaborate with our technical teams
Facilitate the onboarding of new team members, equipping them with the necessary tools to succeed
Address and manage queries and tickets related to our hardware and software
Emphasise customer-centric solutions and strategies
Proven experience in tech support, ideally with at least one year in a similar role
Fluent in English, with exceptional ability to convey complex tech concepts simply
Strong foundation in Windows and Apple/OS X administration
Knowledge of TCP/IP and networking fundamentals
A solid understanding of maintaining robust security standards
Bonus Skills:
Hands-on experience with Atlassian products like Jira
Experience with Gsuite
Hands-on experience with Google Workspace
Proficiency in Linux system administration
Knowledge of cloud computing basics
A competitive salary
A monthly budget of €30 on YourCampus App (wide range of benefits, ranging from gym memberships to vouchers for your favourite webshops/ services)
25 holiday days + 1 free day off during your birthday week
Option to buy 10 more days off
An External Professional Business Coach
Fantastic company trips (check out our Gallery at www.Advidi.com)
Fun events such as Game Night, Fancy Friday, seasonal parties and more
Daily fresh lunches and snacks prepared by our Chef
Gym membership discount and the possibility to work out during office hours
Table tennis, football, darts, football field, basketball court
Company-sponsored Dutch lessons
Why Join Us?
At Advidi, we don’t just accept difference — we celebrate it, support it, and thrive on it to benefit our employees, products, and community. We are proudly an equal-opportunity workplace and an affirmative action employer. Ready to make a significant impact? We’d love to meet you.